Copper Mountain Technologies (CMT), a manufacturer that develops innovative RF test and measurement solutions for engineers worldwide, has offered a Crown Customer Service package that includes support going beyond supplying vector network analyzer (VNA) solutions. CMT’s expert engineers will provide guidance to customers using the company’s VNAs regarding their measurement setup, automation, and much more. This package also offers an unparalleled level of service before, during, and after the purchase of the VNA. The package is always included with every purchase from every company to ensure reliable and timely customer support.
Key Features of the Crown Customer Service Package
Automation Support
CMT understands that customer’s time is valuable, which is why the team strives to provide rapid support for engineers using automation in their testing. Because we want to keep their customers working, the Crown Customer Service package includes help with setting up testing automation for the VNA. The company’s engineers have years of experience with many coding languages, like C++, Python, MATLAB, Visual Basic (Excel), and LabVIEW. Click here to learn more about CMT's automation.
Supporting Unique Applications
Technological advancements have engineers using VNAs for more things than ever before. Customers are using CMT VNAs in agriculture, automotive R&D and manufacturing tests, medical applications, the expansive network of IoT and IIoT, energy, and even VNA travel in space. Determining the best VNA can take lots of research, so part of the Crown Customer Support Package is to meet with technical sales engineers to discuss the specific application and best options. CMT also has a number of insertable modules available and can guide engineers to the optimal solution to testing requirements.
Having Issues with the VNA?
CMT has built and supplied high-quality test equipment and is aware that issues happen and when they do, the team is there to help. Be it software support or repairs or just a routine annual verification, the Crown Customer Service Package includes beyond-average rapid support for all of these occurrences. The company’s service and support team will do all they can to get the VNA back to making accurate measurements as soon as possible.
Click here to view CMT's vector network analyzer products on everything RF.
