Anokiwave announced that it has achieved ISO 9001:2008 certification after a thorough analysis of its management and organizational processes by NQA, an independent, third party registrar.
ISO 9001 is the internationally recognized standard for Quality Management Systems. It provides a framework and set of principles that ensure a common-sense approach to the management of an organization to consistently satisfy customers and other stakeholders. The ISO 9001:2008 standard provides numerous requirements that must be met in order to receive certification, including:
- A set of procedures that cover all key processes in the business,
- Monitoring processes to ensure they are effective,
- Maintaining adequate records,
- Checking output for defects, with appropriate corrective action where necessary,
- Regularly reviewing individual processes and the quality system itself for effectiveness, and
- Facilitating continual improvement.
By receiving this certification from an industry-recognized, third-party registrar, Anokiwave assures customers that they are committed to delivering world-class service and products. Attaining the ISO 9001:2008 certification involved a self-evaluation process undertaken over the course of nine months during which Anokiwave fully assessed its quality system and procedures. These processes were then validated through an audit conducted by an external, accredited organization, NQA. Anokiwave has committed to continuously assess and improve its systems and processes and undergo follow-up audits annually.